Frequently Asked Questions

You must be 21 years of age or older to register and play on 90piso. This is a strict requirement under Philippine law and PAGCOR regulations governing online gaming. During the KYC (Know Your Customer) verification process, you will be required to submit a valid government-issued Philippine ID — such as a passport, driver's licence, or SSS ID — to confirm your age and identity. Any account found to belong to a person under 21 will be immediately closed.

Identity verification is a legal requirement for all licensed online gaming platforms in the Philippines. The KYC process protects you and other players by preventing fraud, underage gambling, and money laundering. To complete KYC on 90piso, simply upload a clear photo of your government-issued ID and a selfie holding the same ID. Our team reviews submissions within 24 hours. You won't be able to make withdrawals until your account is fully verified.

No. Each player is permitted to hold one account only on 90piso. Creating duplicate accounts is a violation of our Terms & Conditions and may result in the permanent closure of all associated accounts and forfeiture of any balances. If you've forgotten your login details, use the password reset function or contact our 24/7 live chat support team for assistance.

90piso accepts a wide range of payment methods popular with Filipino players, including GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are processed in Philippine Peso (PHP). We're constantly working to add more payment options to make it even more convenient for players across Manila, Cebu, Davao, Quezon City, and the rest of the Philippines.

The minimum deposit on 90piso is ₱90 — keeping it accessible for all Filipino players. There is no maximum deposit limit for standard accounts, though higher-tier deposits may require additional verification for security purposes. Deposits via GCash and PayMaya are typically credited to your 90piso account instantly, while bank transfers may take up to one business day.

90piso does not charge any fees on deposits. The full amount you deposit will be credited to your gaming balance. However, please note that your payment provider (e.g., your bank or GCash) may apply their own transaction fees. We recommend checking with your payment provider if you're unsure about any charges on their end.

To withdraw from 90piso, log in to your account, navigate to the Cashier section, and select Withdraw. Choose your preferred withdrawal method (GCash, PayMaya, BPI, BDO, or Metrobank), enter the amount, and confirm. Your account must be fully KYC-verified before any withdrawal can be processed. Withdrawals to GCash and PayMaya are typically processed within 15 minutes to 1 hour; bank transfers may take 1–3 business days.

The minimum withdrawal amount on 90piso is ₱200. There is no fee charged by 90piso for standard withdrawals. If you have an active bonus, please ensure you have met the applicable wagering requirements before requesting a withdrawal — unmet wagering requirements may result in the bonus portion being forfeited.

Withdrawal delays can occur for a few reasons: your KYC verification may be incomplete, the withdrawal amount may require additional security review, or there may be an active bonus with unmet wagering requirements on your account. If your withdrawal has been pending for more than 3 hours, please contact our 24/7 live chat support team and we'll resolve it promptly.

90piso offers a generous welcome bonus for new Filipino players upon their first deposit. The exact bonus amount and terms are displayed on the promotions page of your account dashboard after registration. All bonuses come with wagering requirements that must be met before winnings derived from bonus funds can be withdrawn. Always read the full bonus terms before opting in.

A wagering requirement (also called a playthrough requirement) means you need to wager the bonus amount a specified number of times before you can withdraw any winnings generated from that bonus. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before the bonus winnings become withdrawable. Not all games contribute equally — slots typically contribute 100%, while table games may contribute less.

Yes. If you've claimed a bonus but no longer wish to keep it, contact 90piso's live chat support and request a bonus removal. Please note that removing a bonus will also forfeit any winnings generated from that bonus. Your original deposited funds (minus any amounts already wagered) will remain in your account. We recommend reviewing bonus terms carefully before claiming.

90piso offers over 1,200 games from world-class providers. Our library includes online slots, bingo (including West Hunter Bingo), Monster Fight, live casino tables, and more. Whether you're a casual player looking for a quick bingo session or a slots enthusiast chasing big jackpots, there's something for every type of Filipino player on 90piso.

Yes. All games on 90piso use certified Random Number Generator (RNG) technology, which ensures that every spin, card draw, and game outcome is completely random and independent of previous results. Our game providers are regularly audited by independent testing laboratories to verify fairness and compliance. You can play with confidence knowing that 90piso is committed to transparent and fair gaming.

Absolutely. The 90piso platform is fully optimised for mobile browsers on both Android and iOS devices. You can access the full game library, make deposits and withdrawals, and manage your account directly from your smartphone — no app download required. Simply open your mobile browser, visit 90piso, and log in to start playing from anywhere in the Philippines.

You can set daily, weekly, or monthly deposit limits and loss limits directly from your account dashboard under the Responsible Gaming section. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period before it becomes active — this is intentional, to give you time to reconsider. We strongly encourage all 90piso players to set limits proactively. Visit our Responsible Gaming page for full details.

If you feel you need a break from gaming, 90piso offers self-exclusion options ranging from 30 days to permanent exclusion. To request self-exclusion, contact our 24/7 live chat support team and they will activate it immediately. Once active, your account will be suspended for the chosen period and all marketing communications will stop. Self-exclusion cannot be reversed early — this is by design to protect you. See our Responsible Gaming page for more information.

If you're concerned about your gaming habits, please don't hesitate to reach out. You can contact 90piso's live chat support at any time to discuss your options — including setting limits, taking a cool-off break, or requesting self-exclusion. We also encourage you to seek support from qualified counselling services available in the Philippines. Remember: gaming should always be fun, and it's okay to ask for help. Visit our Responsible Gaming page for a full self-assessment guide and more resources.